EVALUATING YOUR TIME MANAGEMENT
Distractions are everywhere these days. With new apps, TV shows, gadgets, publications, and social media options, our attention is in high demand. As a business owner, time is your most valuable asset. And with promising spring and summer months ahead, it makes sense to invest some energy right here and now in reevaluating the way …
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April 13, 2021
WHY IS “ZOOM FATIGUE” ZAPPING ALL YOUR ENERGY?
Although many of us initially might have thought we’d never tire of skipping our morning commutes and sipping tea in our home offices, it seems a new form of exhaustion is starting to set in as of late. Known as “Zoom Fatigue,” it’s a special type of tired, requiring no physical exertion to send you …
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June 2, 2020
Why Laying Off Your Sales Staff During COVID Is A Bad Idea
Given the new reality of the business climate, everyone is looking at their expenses to figure out the best places to tighten their belts. While deciding to lay off your sales staff may seem like a place to turn because you may not want to carry their salaries, business owners who resist the temptation to …
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April 20, 2020
Tip: Keep your remote workforce moving in the same direction
A morning huddle can keep your staff accountable during this unprecedented time. You’ve taken the steps to get your workforce set up and working from home, but how do you know if they are being accountable to their daily tasks? How do you keep organization cohesion while your employees are scattered all over the place? …
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March 19, 2020
Achieving Compliance With Kari’s Law And E911
A 2013 tragedy in a Texas hotel room could have been averted if the family member who tried to call for help knew that they needed to dial “9” to get an outside line before reaching 911 on the hotel’s multi-telephone system (MLTS). This senseless tragedy sparked a petition, to require businesses to make it …
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February 13, 2020
It’s 2020 and You Still Don’t Have a Digital Marketing Plan?
Digital Marketing for MSPs With the rise of SEO, social media, Google AdWords, Google Re-marketing, and monthly drip email campaigns, advertising has seen a massive shift toward digital marketing. If you’re a business owner who still hasn’t taken the dive into digital marketing, you’re not alone. One in five small businesses have yet to incorporate …
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February 4, 2020
MSP Lead Generation Trends for 2020
The New Year has arrived, and individuals and businesses alike are taking advantage of the clean slate to make this year their best yet. Of course, marketing is still one of the best ways to grow your business in 2020, and there are some new trends that are making waves in the sphere of MSP …
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January 29, 2020
Case Study: How Proper Management Helps Retain Talent
BACKGROUND: A recent OSR client was struggling to add and keep quality salespeople on their workforce. Over the years, they hired five different candidates hoping to groom them into long-term employees but were failing to get them to stay. One of their new hires even abandoned ship within two weeks of being given the job. …
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January 15, 2020
Case Study: How Proper Coaching Unleashes Productivity
BACKGROUND: When a recent OSR client struggled to get optimum output from two of its team members, their sales department was in dire straits. One sales employee was struggling to achieve results even though they were engaged, placing over two thousand calls per month. Despite these intense efforts, they received very low appointment results month …
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October 29, 2019
Case Study: Due Diligence in The Hiring Process
Background: In a recent search for the perfect candidate for their sales team, an OSR client seemingly found precisely that. A fantastic interviewer with a sparkling resume, this particular candidate clearly stood out from the field with their impressive knowledge of the MSP world, and ability to communicate in industry terms. Talking up their experience, …
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September 12, 2019